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   Troubleshooting NTFS formatted flash drives freeze computer while transferring large files Error [04/07/16 11:05AM]   
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NTFS formatted flash drives freeze computer while transferring (large) files

First things first, I've tried KB976972 and doesn't work for me, it actually returns "the update is not applicable to your computer" (probably because I don't have a NVIDIA USB chipset).
Also I'm not talking of any computer of yore, I have a custom built box with i7 3770 with 16g of RAM, I will not go into much detail here because I had this exact problem with the previous desktop (also an i7 but first gen) so that pretty much rules out the
hardware.
The OS of choice is Windows 7 64bit.

The problem manifests itself when I try to copy (large) files on NTFS formatted flash memory drives (or thumb drives if you will).
The tested drives are all Verbatim with writing speeds of about 10megs per second with 8-32g capacities.
The copy process starts
"strong" with the window showing freakish copying speeds anywhere between 500m to .9g per second and the progress bar fills unrealistically fast.
That eventually comes to a stop before the end, after what feels like no more than 10 seconds or so, the moment
when the computer sort of freezes.
The core of the OS seem to work, I can switch apps, ctrl-alt-del (nothing is killing the CPU or any of the system at this time BTW), all the desktop gadgets work (the monitors refresh as expected) but the real applications
are frozen and in fact if I try to tinker with them they will eventually become "non responsive".
After some time (a full minute if not more) the copying process resumes and all the system will become responsive again.
However, if the file is large enough
this freeze episode will repeat several times until it's completed.
All this time the flash drives LEDs blink normally and constantly throughout.
There are no errors with the transferred files.

The issue is NOT triggered by large transfers with multiple smaller files.
For example if I copy an entire 5g folder with pictures the process will be at least at the surface 100% normal, the declared speeds will be believable (about 7m/s), the computer will
not hang or anything.
However, if I try a single 5g file the hang episode will repeat 2 or 3 times.

As I mention earlier the hardware cannot be at fault, the drives themselves work perfectly and normally if formated as FAT32 or exFAT so there can't be a problem with them either.
The problem is only manifesting with NTFS file structure AND large files.

Any idea will be appreciated.
Thx

Anwsers to the Problem NTFS formatted flash drives freeze computer while transferring (large) files


Hi,

I understand that you are unable to transfer large files over USB drive.
1.
Is the issue confined to a particular file?
2.
Have you tried with a different USB drive?
3.
Do you get any error message when you try to transfer?
4.
Have connected the same USB drive to a different computer and check whether you are able to transfer large files?
 
I suggest you to try the following steps and check if it helps.
 
Method 1:
Try to convert the file system to NTFS and check if you are able to transfer files.
1.
Click Start
2.
Type cmd in the start search box
3.
Right click on cmd from the menu and choose run as administrator.
4.
In the command prompt type convert /fs:ntfs
Method 2:
Uninstall all USB related entries in device manager.

1.
Click START
2.
Right click 'Computer' and select 'Properties'
3.
On the left hand side, click 'Device Manager'
4.
Expand the 'Universal Serial Bus Controllers' category
5.
Right click and uninstall ALL entries listed
6.
Restart your Computer and check if it works.
You can also refer to the following article for more information.
 
Transferring files and settings: frequently asked questions
 
http://windows.microsoft.com/en-us/windows-vista/Transferring-files-and-settings-frequently-asked-questions
Hope this helps.
 
If the issue persists, I suggest you to post back with the required information and we will be happy to help you.


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How to Fix NTFS formatted flash drives freeze computer while transferring (large) files with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your system. When you open it, it will perform a scan.

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